About Us

Classic European elegance and warm Vietnamese hospitality in the heart of Ha Long.

Kronen Palais Hotel lobby and reception

Our story

A neoclassical palace in the heart of Ha Long

Kronen Palais Hotel was born from a simple wish: to bring the grace of a European palace to the shores of Ha Long Bay. Behind its classic façade, guests find handcrafted woodwork, marble halls and soft golden light – a quiet world just steps from the city's busiest streets.

From the first welcome at the lobby to the last farewell, our team takes care of every detail, so that each stay feels as personal as a visit to an old friend's home.

80+
Rooms & suites
24/7
Concierge & room service
5 min
Walk to Ha Long night market
9.2/10
Average guest rating

Why stay with us

The Kronen Palais experience

  • Central location

    In Hong Gai, close to the bay, the night market and the city's best restaurants.

  • Heartfelt service

    A friendly team on hand day and night, from airport pick-up to tour bookings.

  • Spa & wellness

    Relax with traditional massages, a sauna and a fully equipped fitness room.

  • Best rate guarantee

    Book directly with us for the best price, flexible changes and member perks.

Guest room at Kronen Palais Hotel

Our philosophy

Timeless elegance, genuine care

Our vision

To be the most loved boutique palace hotel in Ha Long, where classic beauty meets warm Vietnamese hospitality.

Our mission

To create calm, memorable stays through thoughtful design, attentive service and respect for the place we call home.

Plan your stay

We look forward to welcoming you

Book directly for the best available rate, or call our reservations team for tailor-made packages.